Zertic for Certification Leaders
From audit execution
to non-conformities
Seamlessly transfer audit results into structured non-conformity management with clear responsibilities and timelines.
Non-conformity (NC) management is often scattered across tools and teams, making it hard to track progress, ensure consistency, and enforce deadlines. Without a centralized system, key data like severity levels, resolution dates, and verification timelines are easily missed. This fragmented approach slows down resolution, reduces visibility, and increases the risk of non-compliance.
Key Features
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Manage all non-conformities in a centralized portal
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Apply business rules for severity, due dates, and responsibilities
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Automate communication and notifications at each stage
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Track resolution, verification, and closure dates with full transparency
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Maintain a complete audit trail for every NC
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Provide visibility to both internal teams and clients through the portal
See how Zertic helps to Certification Leaders
| ⚠️ Current State |  Future State |
💡 How Zertic Fills the Gap | |
|---|---|---|---|
| Scattered NC Management | NCs are tracked across emails, reports, and spreadsheets | Centralized, real-time NC overview | Zertic brings all NC data into one portal with status tracking and history |
| No Follow-Up System | No automated reminders or verification audits | Timely follow-up and accountability | Zertic enforces due dates and sends automated reminders based on business rules |
| Client Visibility Gaps | Clients lack tools to manage or track NCs | Clients have access and clarity through the portal | Zertic gives clients a role in NC resolution with real-time access and updates |
| Last-Minute Escalations | NCs unclear or incomplete before certification | Certification decisions backed by complete NC data | Zertic ensures NCs are resolved, verified, and visible before final decisions |
How would NC management process look
with Zertic?
with Zertic?
1.
NC Identification by Auditor
The auditor detects a nonconformity during the audit and logs it directly into Zertic with all relevant details.
2.
NC Verification by Reviewer
A designated reviewer examines the NC for completeness and accuracy before proceeding.
3.
NC Communication through Portal
The NC is shared with the client via the portal, providing clear visibility and structured communication.
4.
Client Response via Portal
The client reviews the NC, submits corrective action plans, and updates progress all within the portal.
5.
NC Review by Certification Body
The certification body evaluates the client’s response and determines if further action or evidence is required.
6.
Final NC Verification
After reviewing additional evidence or corrective actions, the NC is verified as resolved or escalated if needed.
7.
NC Closure and Documentation
Once resolved, the NC is formally closed in Zertic with all documentation archived for audit trails and certification decisions.
Zertic for Certification Leaders
In this blog, we summarized the process from a client application to provide a contract, to stay up to date and get the recent blog posts sign up here. Plus we will send you the end whitepaper after we publish all the content.