8 Critical Business Issues in Testing, Inspection and Certification (TIC) industry.

 

See how others solved similar business issues.

At our last client event, we identified TIC companies’ 8 critical business issues. We have created blogs based on the discussion we had. You probably will recognize a few, if not all.

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8 Critical Business Issues

Nightmare on Back office

Complex process

Your team is struggling with managing all deadlines, as data gathering is very complex. You are not able to serve all your clients in time

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Missing KPI’s to enable growth

Different systems

You will recognize not being able to make real-time analysis and provide your team with KPIs. They are just not able to make timely interventions and it will make you “suck” into the daily operations.

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Missing critical deadlines

Excel - Email

You have an endless struggle with lost data, missed deadlines, and expired certificates that sometimes lead to burnout. Something going wrong should not be a surprise with manually entered data in old-school software like Excel and Word.

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From manual inputs to customer complaints

No integration

The information is entered manually for the proposal, again for the contract, again into the planning program and on it goes. Entering the data for each new task never stops.

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From complaints to compliments

Accreditation

 There is one big thing that quietly drives you nuts rather than this complexity. It is new accreditation requirements that come in each year rather than the complexity of the certification process.

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Stop puzzling certificates

Certification data

All the information is in personal email boxes or local excel sheets. Your frustrations are reaching the boiling point. Obviously, all information should be checked and double-checked before the certificate is issued.

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From experts to data producers

Third party database

Each of the bodies that you interface with has its own database which demands your information. And for each one, there is a tonne of work required to provide the data in the format that they require.

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The headache of competence management

Planning

You as a TIC body probably keep track of the data of auditors’ competencies and store the data in separate files. This results in another issue in planning. Planners have to do endless manual checks before scheduling an auditor.

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OUR EXISTING CLIENTS

WHAT THEY SAY ABOUT US

“We are excited about partnering with Zertic on our journey of operational excellence, allowing us the ability to focus on exponential growth, client interfacing and overall productivity improvement of our organization. The Zertic software and skilled professional team aligns with our vision and organization culture of delivery as a way of life attitude.  Looking forward to walking side by side on this journey with the Zertic Team”!

Dominic Townsend , President, ABS Quality Evaluations Inc.

Are you struggling with managing your operations?

IF SO PLEASE FOLLOW THE STEPS TO GROW YOUR BUSINESS
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