Entering the data for each new task never stops.
Most likely you are using different tools for sales and planning supported by Microsoft word and Microsoft Excel, a perfectly good spreadsheet program for some tasks, but not for a complex workflow.
They are error-prone and not dynamic enough for multiple inputs from many stakeholders.
When you rely on such a manual system, especially with many clients, and so many audits taking place, mistakes will easily be made. Because human error is normal. Since we know this, we built software for TIC companies with the first-time-right mindset in data input.