5. Non-Conformities

Any non-conformities found during an audit are, upon creation in the execution module, sent to the non-conformity module. The non-conformity module works with a workflow in which each step performs a different action.

Purpose of the module

  • Better communication with clients
  • Efficiency in handling non-conformities
  • Improved quality of the audits

What problem does the NC module solve?

  • Tracking non-conformities is hard
  • Lack of communication between CB and client about non-conformities

NC Module Functionalities

  • Creating a Non-Conformity
  • Moving a Non-Conformity through the Workflow
  • Sending Non-Conformity Reminder Emails

One module for CRM, and customer support

  • 1

    Quote Creation

  • 2

    Renewing Quotes

  • 3

    Partial Confirmation of Quotes

How Data Flows through the Modules:

Application Form –> Acquisition Module –> Quote –> Task Info from Quote –> Audit Program etc.

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