Certification planning software

Planning

Audit Planning ranges from scheduling till the execution of the audit. The planning is organised by due dates. The planning module will present the best auditor for the task based on distance, competences, relationship with client, availability or any required business rule. An auditor is scheduled using a drag and drop system.

USER STORIES

The planning module helps me manage all the upcoming admissions. To be scheduled audits are presented together with a list of possible good candidates for that audit. It saves a lot of time over trying to mix and match the auditors. The system also presents the time window for the audit, saving me the trouble of searching the audits birthdate. The re-scheduling of cancelled audits or scheduling the empty spots is just a click of a button.

When the scheduler assigns me a task, it syncs up to my personal agenda. The scheduler made sure to plan my tasks so that I have the least amount of travel time. The planning in my agenda indicates that the scope, phase and specifics for the assignment are. The meeting notification gives me all the information I need to know. I can click on the meeting and it will open my navigation and provide me the number of my contact person.

Certification process Zertic

I can filter in the planning to see which audits need to be scheduled and when. It indicates if we are meeting the timeframes and deadlines. The planning will use the onsite hours. The office hours and even the review hours are presented. So I always know that my team can execute the audits and also have enough time to prepare and review the audit. This way they issue the report in time, every time.

DASHBOARD

When the planner selects an audit task to schedule, the planning will show all related audit tasks, so the planner can combine several tasks in one visit. In the planning the best auditors for the job are presented in a ”top 3”. The most important checks like corresponding  competences, maximum sight visits, availability, relation with the client and distance are performed before the system presents an option. The actual planning of the audit is a drag and drop activity. Confirmation is done by a push or the button, the system will generate an email for the client with all relevant information like date, time and the auditors name.

FUNCTIONALITIES

The client is sent confirmation after the audit planning is finalized. An automated email is sent to the client containing all relevant information. This email is automatically saved in the digital audit file, this will be an item in a correspondence list, so that the auditor has confirmation of his audit at any time. When an unannounced audit is scheduled, the system prevents a confirmation email from being sent and informs the auditor about this.

All to be scheduled audits are taken from the quote. Based on the execution date of the initial audit, all other surveillance audit dates are calculated. Zertic will automatically make a list of the best available auditors to schedule for the audit. The list is based on the required competencies, location of the audit and auditor, availability, relationship with the client, and the number of executed audits on site. Zertic will indicate if the surveillance audit is within the boundaries of the standard and birthdate of the certificate.

The system has the ability to propose an automated planning. The scheduling tool provides the best list of auditors for the upcoming audits. Based on competences, time windows, location and travel costs the system will provide the planning the best alternatives to plan for that space in the planning. These automated options are linked to the auditors real time agenda, so when an auditor is scheduled he will be updated instantly.

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